Privacy Policy

Matthew Calver Limited t/a Frezza UK (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting www.frezzauk.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Matthew Calver Limited t/a Frezza UK of 4 Kings Row, Armstrong Road, Maidstone, Kent ME15 6AQ.

Personal Information We May Collect

You may give us information about you when corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address, phone number or other item of personal information depending on the nature of our correspondence.

How We Use Your Personal Information

We may use information held about you in the following ways:

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

Disclosure Of Your Personal Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
  • If Matthew Calver Limited t/a Frezza UK or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Matthew Calver Limited t/a Frezza UK, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where We Store Your Personal Information

The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.

By submitting your personal information, you agree to this transfer, storing or processing. Matthew Calver Limited t/a Frezza UK will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this privacy policy.

All personal information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

Access To Your Personal Information

You have the right to access the personal information that we hold on you and request that we:

  • Inform you of what personal information we hold
  • Correct inaccurate or out of date personal information
  • Delete your personal information
  • Stop processing or collecting your personal information

Any request to access personal information should be made by contacting our data protection officer at sales@frezzauk.com.

Cookies

Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website.

We use them to collect information on how visitors are using our website and which web pages are visited most often. This helps us to better understand how we might make improvements to our website. We do not store information in these cookies which can be used to personally identify our visitors.

Links To Other Web Sites

Our website may, from time to time, contain links to other websites. Please note that these websites are not governed by this privacy policy and that we do not accept any responsibility or liability on their behalf. Please check the related privacy policy of any other website before you submit any personal information to them.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.